Training

Driving quality service through regular training

‍Staff training is fundamental in equipping our employees with the right skills. We are committed to investing in developing our people, and many of our programmes are recognised by the Government’s Qualifications Framework and the Labour Department. We were one of the first companies in the industry to establish eleven unique training academies.

Training Academies

Sino Property Management Academy
Vocational training for newly recruited property officers
Sino Star Service Academy
Focus on both skill set and mindset required to deliver high-quality customer services
Sino Maintenance Academy
Multi-disciplinary approach to building maintenance skills and knowledge
Sino Security Academy
Modules cover patrolling, fire prevention, work safety, emergency handling and knowledge sharing on recent industry developments by senior management
Sino Clubhouse Academy
Clubhouse management and operation, as well as product knowledge
Sino Safety Academy
Sino Estates Management Limited is the first private-sector property management company recognised by the Labour Department to run a Mandatory Basic Safety Training Course, commonly known as ‘Green Card’, and its revalidation training course; as well as Safety Training Course for Competent Persons of Confined Spaces Operation
Sino Car Park Academy
Focus on both operational and managerial levels of high-quality customer service
Sino Cleaning Academy
Interactive learning approach to cleaning techniques, customer services, environmental services and occupational safety and health knowledge
Sino Green Academy
Promote sustainable and green practices
Sino Language Academy
Training frontline staff on essential conversational skills in English and Putonghua
Sino Landscaping Academy
Hard and soft landscaping knowledge