> FAQs

How can I open a precious metals trading account?

Customers can apply for online account opening on the website.

What documents are required to open a personal account?

Identity document (e.g. valid HK ID or passport) and proof of residential address in the last three months.

How many trading accounts can I open?

Each customer can open one account each for Precious Metals and Renminbi kilobar Gold.

What are Precious Metals trading patterns?

Precious Metals trading patterns mean: Investors choose to buy when they judge that the product's price will rise, and choose to sell when they judge that the price will fall. They can benefit from both buying and selling. It is a leveraged investment that only requires margin equals to 1% of the actual value of the contract.

Are there any advantages to investing in precious metals?

  • 24X5 trading hours
  • Low cost transactions
  • Flexible order placement and two-way transactions
  • Has hedging properties
  • Deep liquidity and high volatility

What are the differences between precious metals trading and physical bullion trading?

Trading physical bullion requires 100% funds (high cost) and has low liquidity. Investors can only benefit when bullion price rises. Precious Metals trading adopts international contract unit. Investors do not need to pay actual money, and only need to pay about 1% margin. With 24-hour T+0 two-way trading, they can benefit from both buying and selling, and can actively manage investment directions with flexibility.

What are the differences between precious metals trading and futures trading?

Futures trading have high threshold and short trading period, and risk of settlement regardless of profit or loss when contract expires. The advantages of precious metals trading are 24-hour non-stop trading with lowest trading amount of 0.1 lot (equivalent to margin of HK$2000), and it can be liquidated and settled at any time without the risk of forced liquidation.

Are there charges for opening accounts?

It is totally free to open accounts at our company.

How long does it take to open an account?

After the customer submits the account opening application, if all information is filled in and all documents are submitted, the account opening can be completed within 10 minutes at the fastest.

Are there any transaction fees?

There are no transaction fees.

What is the maxumum number of lots I can trade? What about the minimum?

The minimum and maximum number of lots for XAU/XAG/HKG are 10 lots and 0.1 lot per order respectively. The minimum and maximum number of lots for RKG are 10 lot and 1 lots per order respectively.

How long can I hold a position?

There is no fixed expiration dates for existing contracts and investors can hold them indefinitely, but with every passing day, investors are required to pay overnight interest. That means contracts that are not settled on the opening day and are held into the next day will produce overnight interest.

Calculating formula XAU /XAG: opening price x contract unit x number of lots x interest rate ÷ 360days x USD Exchange Rate = overnight interest

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Example: Select on the trading platform Spot Gold trading and open 1 lot, with opening price is US$2300/oz., and one overnight, and LLG interest rate of -1.25% on that day.
The calculation is: opening price US$2,300/oz. x contract unit 100 oz. x number of lot 1 lot x interest rate -1.25% ÷ 360 days x USD Exchange Rate 7.8 = -HKD62.29

What is lock position?

“Lock Position” means there are same volume of long and short position opened in different prices within the same product contract as to lock its floating profit / loss temporarily. Both sides of opened positions will be charged interest until liquidation. Investors need to make a careful consideration of using ‘Lock Position’ because this strategy will increase your investment capital.

Under what circumstance will clients be liquidated?

When the equity of the account drops to or below 2% of the margin requirement, the electronic trading platform will automatically liquidate all open contracts on the account at the current market price.

Is it difficult to operate electronic trading platform?

Our company’s electronic trading platform is very simple to operate. You can first apply for a free demo account on the website and login in the trading system to do simulated trading. Free demo account has identical data source, operation mode and window with the real account. If you have any questions during operation, please feel free to contact online client service for inquiries.

What are the deposit methods?

Customers can deposit via bank transfer, FPS, cheque or wire transfer.

Are there any fees for deposits?

No, but all bank charges will be borne by the customer.

What are the withdrawal methods?

Customers can withdraw money through the customer center. Withdrawals applied before 12 noon will be processed on the same day.

Are there any handling fees for withdrawals?

No, but all bank charges will be borne by the customer.

What is the currency for account settlement?

The settlement currency for precious metal accounts is Hong Kong dollars, and the settlement currency for RMB kilobar gold accounts is RMB.