The Singapore Care Foundation (referred to herein as “SCF”, “Foundation”, “we”, “us”, or “our”) recognises that privacy protection is of great importance. We are dedicated to respecting your privacy and implementing stringent security measures to ensure the confidentiality of your personal data in compliance with the Personal Data Protection Act 2012 (“PDPA”).

This Privacy Policy explains our general principles in respect of the collection and handling of the personal data that you provide to us. Your personal data may be collected by us, through online, written or verbal form, under the following circumstances:
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We may collect personal data from you, including but not limited to your name, address, telephone number, email address etc., for the purposes for which you have provided personal data to us or we have specifically obtained your consent.  The provision of personal data by you is voluntary. However, if you do not provide us with the personal data requested, we may not be able to respond to or provide you with the information, services or activities you request in full.
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Before collecting personal data, we will conduct an assessment to determine that our collection, use or disclosure of the personal information is not likely to have adverse effect on the individual providing personal data, and if necessary implement reasonable measures to eliminate or reduce such adverse effect.  We will also bring to your attention our intention and the purpose of collecting, using and/or disclosing your personal data.

Where you submit personal data of another individual, you should have obtained consent from such individual for your submission and our collection and use of his/her personal data for the purposes for which the personal data is submitted.  Your submission is deemed to have obtained such individual’s consent to providing personal data to us.

When disclosing personal data to us, you should ensure that the data you provide is complete and accurate. If you would like to change your personal data, please notify us immediately of the relevant changes so that we can update our records accordingly.

For us to provide you with personalised services, we use cookies to store and track your information after you have visited or logged-in to our website(s). The information collected by means of cookies may include but not be limited to your navigation pattern, IP address, domain server, the type of computer and type of web browser you are using. We will not collect any personal data from you when the cookies are being used.
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Generally, we may use cookies to estimate our audience size; to track your progress and number of entries in our promotional activities; to assist us in tracking visits; to measure your traffic patterns; to customise website content specific to your interests; to ensure that you do not see the same advertisement repeatedly; and to improve and update the website(s).

At any time, you can choose whether to accept or reject cookies; your browser on your computer is often initially set to accept cookies. However, you can choose to reject cookies and continue browsing the sites.

The personal data collected by us will only be disclosed, provided or transferred out of the SCF to any other party such as service providers, activity and event organizers and collaborators, professional advisors, financial institutions, tele-communication companies, government or regulatory authorities, etc. as reasonably necessary for the purposes for which you have provided personal data to us or we have specifically obtained your consent.  In these cases, these third parties may use your personal data consistent with such purposes as well as the applicable data privacy law. Your personal data collected by us will not be sold to any parties.

In cases when we have reason to believe that disclosing your personal data is necessary to identify, contact or bring legal action to protect or defend our rights or against someone who may be violating the terms or may be causing injury to or interference with our rights or property, other users, or anyone else that could be harmed by such activities, we may disclose your personal data. We may also disclose to the related parties or organisations or access your personal data when we believe in good faith that the law requires it.

If your personal data is to be transferred out of Singapore, we will comply with the requirements prescribed under PDPA to ensure the overseas recipient provides the same or comparable protection standard to the personal data so transferred. We will ensure that such overseas transfer is conducted only when necessary to achieve or fulfil the purposes for which you have provided your personal data or we have obtained your consent for the overseas transfer.

We will take all practicable steps to ensure that your personal data is not kept longer than necessary for the fulfillment of the purposes for which the data is or is to be used. Personal data that is no longer required will be destroyed.

We will take practicable measures to safeguard data security including protection against unauthorized or accidental access, processing, erasure, loss or use. Despite our effort to protect your personal data, given the nature of the internet, we cannot guarantee perfect security of data transmission over it. However, once we receive your transmission, we use our best endeavours to ensure its security in our own systems. Your personal data will only be accessed by our authorised personnel or contractors.

Links on this website may link to websites maintained by other third parties. These third-party websites may have their own privacy policies and procedures which might not be bound by this Policy. We make no representation or warranty regarding the accuracy, timeliness, suitability or any other aspect of the information and content on such websites. The protection of your personal data privacy and your exposure to cookies on such websites are not our responsibility. Access to and use of such third-party websites is at your own risk and subject to the terms and conditions applicable to such websites.

We may not use or transfer your personal data for direct marketing purposes unless we have received your consent (or your indication of no objection). Subject to your consent, we may use or transfer your personal data for marketing and promotion of any products, services and activities provided by the SCF.

Should you wish to cease to receive direct marketing materials and/or communications from us, you may exercise your opt-out right by email or writing to us via the channels as set out in the section “Enquiries” below.

You have the right to withdraw any consent that you may have given, request access to, and correction of your personal data held by us. If you wish to check whether we hold your personal data or exercise any of your above rights, please email or write to us via the channels as set out in the section “Enquiries” below.

We may ask you to provide your identity proof or any other necessary information for the verification of your identity in order to help us respond more efficiently to your request.

A reasonable fee may be charged for the administrative costs incurred by us in relation to administering and complying with your data access request.

Enquiries
Should you have any queries about our privacy policy and practice, wish to opt-out our direct marketing or withdraw, access to or correct your personal data, please email or write to us:

E-mail address: enquiry@singaporecarefoundation.org
Mailing address: 1 Fullerton Square, Fullerton Hotel, Singapore 049178, Singapore

The SCF reserves the right but undertakes no duty to review, edit or otherwise change this Policy at its sole discretion and without notice. You should visit the website of the SCF to check for updates to this Policy periodically.

In case of discrepancies between the English version and Chinese version of this Policy, the English version shall prevail.